FAQ

Frequently Asked Questions

While we have provided a lot of information about us and how we operate, here are a few more questions we answer.

Yes, we do not charge any fees for opening an account. However, an initial deposit of at least €100 is required to activate the account. This initial deposit can only be made from the following digital wallets: Binance Perfectmoney Trust Wallet

Yes, you can send money from Wiserbank to another bank

Get the registration form by clicking on the Sing Up button on the top bar. Provide all information and click on the Sign Up button.

No, we do not provide our account holder information to any third party organization.

We have several loan plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount.

We have several FDR plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount.

Yes, in both cases, transactions are possible.

1- Open the digital wallet in your browser or application 2- Go to the ''TRANSFER'' section 3- Choose the EURO currency or open the EURO account 4- Choose the amount in EURO that you want to transfer to the Wiserbank account 5- Open your Wiserbank account 6- Go to the ''WITHDRAW'' section 7- Choose the digital wallet that you want to use to fund the Wiserbank account 8- Copy the user code that you will see 9- Return to the digital wallet and paste the User Code in the beneficiary box 10- Write the reason if required and validate the transfer. 11- Take a receipt or capture the proof of transfer and send it to paiment@wiserbnk.com

1- Open your Wiserbank account 2- Go to the ''WITHDRAW'' section 3- Choose the digital wallet you want to fund 4- Open the digital wallet account 5- Go to the ''WITHDRAW'' section 6- Copy the user code that you will see 7- Return to the Wiserbank account then paste the User Code to the beneficiary box 8- Write the reason if required and validate the transfer. 9- Take a receipt or capture the proof of transfer and send it to paiment@wiserbnk.com

The transfer is generally instantaneous or completed within the same day. Funds are available immediately or within a few hours at the most.

The timeframe depends on the interbank circuits. Generally, it takes between 1 hour and 24 hours for transfers to banks located within the European Union area, and up to 72 business hours for other banking institutions outside the European Union area.

Yes. Wiserbank offers letters of credit to secure your international trade transactions. This service guarantees secure payment to your foreign suppliers while protecting your interests as an importer.

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Our Services

We make your life comfortable with our services.

Fast Transfer

Our money transfer system is secure and simple. Send your funds to your beneficiaries within Wiserbank or to other banks. The transfer within Wiserbank is instant and to other banks can take up to 72 hours.

Deposit Funds

Wiserbank account holders can deposit their money through our various payment systems. We offer online payment services such as PayPal, Binance, Perfectmoney, Trust Wallet, etc.

Withdraw Funds

Wiserbank account holders can withdraw money from their account. Without verification, no withdrawal will be made, so you can trust Wiserbank.

I took out health and life insurance through Wiserbank. I feel fully protected and the team explained all the options to me in a clear and transparent manner.

Clara Dupont

Doctor

With the help of Wiserbank advisors, I gained insights that helped me better invest and plan for my future. Their expertise gives me real peace of mind.

Miguel Silva

Business Owner / Investor

Wiserbank's letter of credit allowed me to secure my imports without any risk. Their Wiserbank Trade Finance team is very professional and responsive.

Joost van Dijk

Importer of industrial equipment

Making international money transfers has never been easier! Transfers are fast and secure, even to banks abroad.

Anna Kowalska

Importer / Trader

Thanks to the Wiserbank car loan, I was able to quickly purchase a car I urgently needed. The terms are clear and the team's support is excellent. One star less because your app isn't as fluid as your simple website.

Marco Rossi

Entrepreneur / Shop Owner

My Wise Bank card is accepted worldwide, and real-time notifications provide complete security. A real plus in everyday life!

Lukas Müller

IT consultant

Since opening my account with Wiserbank, managing my money has become quick and easy. The savings options help me achieve my financial goals without stress.

Sophie Martin

Teacher

A modern bank with impeccable service. I was able to carry out all my procedures remotely thanks to their clear and intuitive online interface. The commitments of the Letters of Credit issued by my bank for my purchases abroad are always. The staff is always courteous and ready to help you. The solutions offered perfectly match my financial needs. I am delighted with this relationship of trust with this bank and I highly recommend it especially to merchants who make purchases abroad.

Adam Gilly

International Trader

Very satisfied with my bank! Transactions are fast, and I have never had any technical problems with their website. The advisor I dealt with was really competent and guided me well in my investment projects. I recommend this bank for its seriousness and professionalism.

Charlot Bouchard

Farmer

Excellent experience with this bank! The consoles are used and prennent the temps of the device and the different options are available. I want to turn a computer into a fast line and without it being difficult. In addition, the bank accounts have more benefits due to their availability. I feel safe and accommodating.

Tilly Duval

Subway operator

I have been a customer of this bank for several years and I have always been satisfied with their service. The staff is welcoming and available to answer my questions. I particularly appreciated the simplicity of the mobile application which allowed me to easily manage my finances but which unfortunately bugs today. I highly recommend this bank for its responsiveness and the quality of its customer service.

Nancy T. Sanders

Engineer

We provide our banking services all over the world

Wiserbank is a strong commercial and investment bank that facilitates local and international transactions, international trade. We also offer the best FDR, DPS, LC and loan plans to our account holders

28,8K

Account Holders

3B

Total Transaction

120

Total Branches

90+

Countries We Serve

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